Consumer Rights

As a consumer, whenever you purchase goods or services from a business, you will agree to their terms of service and conditions. In response, service providers and businesses must ensure the goods and/or service are fit for purpose, complying with Trading Standards Regulations.

The Consumer Rights Act 2015 protects your statutory rights when you purchase a product or service. If the purchased item or service provided has not met your reasonable requirements and the supplier refuses to fix the issue or provide a refund, then you will need to seek legal advice.

If you have been involved in a consumer dispute, please contact our Dispute Resolution Solicitors today on 0161 713 5575 as it’s important to seek advice at an early stage. Alternatively, complete our online contact form and we will be in touch as soon as possible.